This year has not given us the luxury of time to sit and dwell on things, we’ve learnt that there are huge gains to be made by making quick decisions and not over thinking things.

We already know that as a small business we have the ability to utilise our learning to adapt quickly, and we’ve harnessed this throughout 2020. With all of our client delivery being forced to move online we’ve adapted at pace to ensure that we maintain our relationships with our clients and continue to deliver exceptional services.  

In addition, in something which goes against the grain of everything we know and love, we have onboarded new clients without the need for face-to-face meetings (something which we were nervous about initially) With new processes in place and a little bit of tweaking we’ve introduced remote onboarding for our newest members and still built great working relationships which we’ll continue to build upon in 2021.

We’ve always taken care of our mental health and wellbeing, but we’ve put more of a focus on it this year and will continue to do so in the future. We make sure that we regularly take time away from our desks to de-stress and get outside and, our working hours have become much more flexible with the added benefit of making us more available to our clients when they need us the most.

In the year that saw many people’s children put in guest appearances on Zoom, many of us have had to juggle the day job with home schooling, being a dinner lady and managing after school club activities. At times we’ve all felt the pressure but as a team we’ve realised that it’s OK to admit that you can’t do it all and that we’re not superhuman. We’ve supported one another when we’ve had days where we’ve felt like we’re a terrible boss/employee/Mum/Dad/wife/husband/son/daughter/friend. And we’ve embraced that we can’t do it all and that’s OK!

We all know why we get out of bed in the morning and go to work, right? Well for us it’s more than just the motivation of money, we want to ensure that we are devoting our working week to a cause that we fully understand and truly believe in. 

As we’ve welcomed more Evolve members to the Clear Bridge HR family this year we’ve ensured that we still know the answer to the question ‘why’ are we doing this? 

Our focus and purpose is to be an outstanding HR partner for our members, something which was reflected in our most recent members survey in which 100% of our Evolve members gave us 5-star ratings.

Finally, we could not have got through this year without the ongoing support of our amazing clients (a massive shout out to you all!) In a year where our most used over used phrase has been ‘we don’t know’ (mainly thanks to the late release of guidance documents from the government on furlough, flexible furlough…. the list goes on….) our clients have been patient and understanding and for that we are eternally grateful.

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